Jiffy lube follow up.
Well at first I would have to say that I was pretty disappointed with the response that I got from Jiffy Lube. Just a generic email saying that they where sorry I wasn’t happy with my service but that Jiffy Lube has serviced…. blah blah blah. You know the same email that they send to everyone who emails there complaint department. I pretty much figured that there reply would not go beyond an email and that my complaint was a wash, but a few days later I received a call from the general manager for Jiffy Lube in our area. He was very nice I was pretty impressed that someone actually called me. The general manager asked me what had happened and seemed genuinely concerned about situation. I must say, it was nice to know that these kinds of things don’t just fall by the wayside and that companies really do care about there customers. Maybe I will give Jiffy Lube another try… different location of course.
I am a regional manager with Jiffy Lube in Seattle and all of us at Jiffy Lube value your business.
I encourage you to keep us as your vehicle maintenance provider as we DO want you to come back to us for all of your car maintenance needs.
Thank you for giving us another try and always let us know how we are doing.
You do know you moved to Tennessee, right?
Those kind of comments are all to commonplace around “these parts.”
Thats not a good excuse.
While Bill has a point, and you have a point, I would like to make a point…
Waist side? I think its wayside. Do they have grammar in “those there parts”. haha. I will jiff their lube for them…that didn’t sound good.
Thanks for that.